Refund Policy

  • We ProductKeyOnline.com make every effort to ensure that we accurately represent these products and services and their potential for our buyers.
  • ProductKeyOnline.com is committed to providing our buyers with great quality products at affordable prices.
  • Product Key is currently delivered via email only. After your purchase has been approved we will process your order. Orders are typically processed within one (1) hour but could take as long as twenty-four (24) hours to deliver. Once your order is complete we will send you a confirmation email with your Product Key at the email address which you provided on our order form.

PLEASE NOTE: Product Key come under “DIGITAL PRODUCT” once delivered through email it cannot be returned back because it’s not a Physical Product which can be re-soled to another user, So “No Refund” is an issue however for our customers we have Refund Policy and they are as follow:

No Refund in the below cases:

  • The buyer placed the wrong order without reading the complete product description and the product key is already been delivered through email.
  • The buyer fails to download the software file due to a poor internet connection.
  • The buyer fails to download & install the software due to a lack of technical knowledge.
  • Product Key fails to activate on the buyer’s computer system then we will issue a new Product Key through email in a given time period, buyer has to send a full-screen screenshot which must include Error Window,  Current Date, and Time to our Customer Support team.
  • Buyers have only 7-days from the date of purchase to inform us regarding Product Key activation failure, after 7-Days from the date of purchase no New Product Key will be issued in any circumstances.

Refund in the below cases:

  • A refund will be issued if we fail to deliver the Product Key through email then an automatic refund will be processed.

Refund Time:

  • It may take up to 1-2 business days to initiate the refund. Once the refund is processed it will take 2-4 business days depending on the buyer’s bank or service provider to get the refund amount transfer to their Payment Source (Credit/Debit Card, Bank Account, or Wallet) through which the payment was made.

Click Here to Claim Refund

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